EASYMEETING CLIENT

Easymeeting client is easily installed on your computer and starts automatically when your computer is turned on. The client will run in the background so you do not have to log in to the browser manually.

Easymeeting client / app is included in the Easymeeting subscription.

download

You can also download the Easymeeting App for mobile devices on the same page. Or you can download the app on Google Play or the App Store.

Screen sharing from Easymeeting client or browser

  • Start your meeting.
  • Click on "start sharingIcon on the client
  • Then choose what you want to share. You can share your entire screen, YouTube videos or applications. We recommend that you share the entire screen.

To join an Easymeeting call with a PIN

Call the relevant "meeting room" from Easymeeting client, App or browser.

When you enter the meeting room, you will be asked to enter your PIN code. write in PIN code you have been given and press “Continue

Settings

Go to client.easymeeting.net or open Easymeeting client to view or change your settings.

Details settings

  1. Log in to Easymeeting client.
  2. Click on "the gear”In the upper left corner.
  3. Click on "Settings”At the bottom.
  4. Under settings you can change all the options marked in red below.
    tempsnip.png
  5. If you want to use one external microphone and or camera, you can choose it here. If you have an integrated / built-in microphone and camera, they are selected by default. Tap the camera and audio input drop-down menu to select which devices you want to use.
  6. If you experience poor call quality, we recommend that you adjust your bandwidth.
    1. High internet speed (over 1Mbs / 4g)
    2. Medium internet speed (between 384kbs - 1Mbs / 4g)
    3. Low internet speed (less than 384Kbs / 3g)
  7. You can change language.
  8. Up in the right corner you can reset all settings to default

Troubleshooting camera / microphone.

Here you can also check that the camera and microphone work properly. In the box under “Camera"You should see your own camera image - If you do not see your camera image, it may be set to"No”Or that you have selected a camera that is not available.

If your camera is in use in another application, you may find that Easymeeting does not have access to it - In some cases, the computer must be restarted for Easymeeting to access your camera.

add contacts

Follow the steps below to add new contacts to your contact list - Applies to both Easymeeting client and browser

Easymeeting Client

Log in to Easymeeting client and navigate to “Search / Call / AddBox in the upper left corner.

Directory_box.PNG

Find the name, Ease number or email address of the contact you want to add.

Click on the contact you want to add from the list generated from the search.

When you click on the contact's profile, you will see a small menu - Add the contact by pressing “+”And / or select“star”To add the contact to your favorites list.

Contact_List_Drop_Down_Menu_Shown.PNG

Once you have added the contact and clicked on the profile again, you will see that there have been several options.

Added_Contact.PNG

The options are:

Pencil pen which allows you to edit the name of the contact

Trash can which allows you to delete the contact from your contact list

Star which allows you to add contacts to your favorites list

Message bubble which allows you to chat with the contact. Remember that if the contact is grayed out, it will not be possible to chat or make calls.

Camera access denied Mac

Skjermbilde_2020-03-13_kl._19.04.17.png

If you get this message when you join from a Mac, do the following:

  • Go to “System Preferences”
       Skjermbilde_2020-03-13_kl._19.11.04.png
  • Select "Security and Privacy"
  • Go to "Privacy"
  • Click on “Camera” and activate Easymeeting Desktop Client
Skjermbilde_2020-03-13_kl._19.15.39.png
  • Click on “Microphone” and activate Easymeeting Desktop Client

To share a presentation from your Mac, you also need to enable screen capture.

  • Click on "Screen Recording" and activate Easymeeting Desktop Client.

If you're still having trouble joining from your Mac, contact the Easymeeting Service Center or Create a case.

Make / set up a call

Enter an Ease number, name / company, IP / SIP address or URI in the dial field and then press it green call button.  


Note: You will be asked to save the contact if it is not already in our global directory.

Features in conversation

ClientUI-button01.pngOpen the left menu panelClientUI-button05.pngTurn on or off your own camera image
ClientUI-button02.pngShare your screen
The other participants will see the same as you see on the screen
ClientUI-button06.pngTurn on or off your own microphone
ClientUI-button03.pngMaximize the client
Use full screen mode
ClientUI-button07.pngTurn off or on your own speaker
ClientUI-button04.pngadd on
You only disconnect yourself from the conference
ClientUI-button08.pngEnd the conference
All participants are disconnected from the conference

How it works forwarding (LiME)?

Link to the company's video system and forward incoming calls directly to the video system.

To use LiME when the video system is registered to Cloud Connect (Link my video system):

log on Easymeeting client

Down in the left corner is “Link my video system ”.

LiME_Registered.PNG

Write in "The EasyNumber”To the video system. 

To use LiME when the video system is connected with a public IP address (not registered to Cloud Connect):

log on Easymeeting client

Down in the left corner is “Link my video system ”.

LiME_Public_IP_address.PNG

Enter it “public IP address”To the video system.

By linking your Easymeeting client to a video system, your meeting will be redirected to a video system.

Link my video system can be useful if you have a meeting room with video system. Instead of calling with long IP addresses, you can make / receive calls via a 6-digit Easy number in LiME and the call is redirected to the video system.

Make / set up a call

Enter an Ease number, name / company, IP / SIP address or URI in the dial field and then press it green call button.  

Nano_UI-place_call.png

Note: You will be asked to save the contact if it is not already in our global directory.

Features in conversation

ClientUI-button01.pngOpen the left menu panelClientUI-button05.pngTurn on or off your own camera image
ClientUI-button02.pngShare your screen
The other participants will see the same as you see on the screen
ClientUI-button06.pngTurn on or off your own microphone
ClientUI-button03.pngMaximize the client
Use full screen mode
ClientUI-button07.pngTurn off or on your own speaker
ClientUI-button04.pngadd on
You only disconnect yourself
ClientUI-button08.pngEnd the conference
All participants are disconnected

 

Reset password

Forgot your password? Follow the instructions below to reset it.

In the browser

Go to https://client.easymeeting.net/

Press "Forgot Password

Then enter the email address which is linked to your Easymeeting subscription.

After entering your email address and pressing “Reset"Do you want to see this message:

Reset_Password.PNG

In your inbox you should now have received an email with a link to reset your password.

Click on the link and create a new password. Use both uppercase, number and symbol in your password for the best possible protection

Do you need help To reset your password, send an email to support@easymeeting.net.

Desktop client

To open Easymeeting Desktop client.

Then enter the email address which is linked to your Easymeeting subscription.

After entering your email address and pressing “Reset"Do you want to see this message:

Reset_Password.PNG

In your inbox you should now have received an email with a link to reset your password.

Click on the link and create a new password. Use both uppercase, number and symbol in your password for the best possible protection

Edit your profile

Go to client.easymeeting.net or open Easymeeting client to edit your profile.

Profile details

You can add profile picture, phone number and Ease number.

  1. log on Easymeeting client.
  2. Click on "the gear”In the upper left corner.
  3. Here you can add / change profile picture, change name and other personal information
  4. Press "Edit”Top right to edit
  5. It is not possible to change e-mail address.
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